Samsung Members

Name: Samsung Members
Availability: InStock
Rating: 4.758378505706787 (1859545 reviews)
Author: Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd.

1.86M reviews

Rated for 3+

1B+

Downloads

Rated for 3+

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About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Expert support, community connection& exclusive perks.Possibility starts here.

Updated on

Jul 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.82M reviews

Mrs. Barbara Mosley

September 11, 2026

I have been purchasing Samsung products for the past 20 years, and I have watched their customer service steadily decline. It has become so inefficient that there isn't even a contact phone number listed anywhere on their website. If you click "Contact Us," your only options are an AI bot or live chat. It doesn't matter which option you choose—both lead to complete dead ends. I’ve enjoyed using my Samsung Fold for years, and my satisfaction with the hardware is the only reason I've endured

2 people found this review helpful

J S

August 30, 2026

Samsung has become the worst experience when it comes to repairs. I have had every zfold now, & I got my first micro crack in the 7! Without any indentation on the front screen protector, nor on the hinge, they claim it was my fault. I've had it 3 months, Warranty!? Nope! Its easy enough for a trillion dollar company to pay someone to swap photos with another micro cracked phone, but not one with zero damage at the exact points the phones integrity fails with no damage physical outside done!

3 people found this review helpful

K Ahmed

August 29, 2026

Once you change privacy settings of Samsung products you use, Samsung will make sure they punish you for it. They won't let you use tons of their services again, also to change those settings again. In fact they will forward you to a help link to email them, and everything else but not to change privacy settings. Now I'm more convinced they don't have a business attitude anymore and it is time to completely switch from Samsung.

4 people found this review helpful

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Rated for 3+

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