Île-de-France Mobilités

119K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Buy your tickets, search for itineraries and follow the traffic information
Updated on
Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

118K reviews
Stefunk Leitwitch
September 3, 2026
weird enough that the app requires another app to store acquired tickets, but what's really annoying is the the ticket to the airport occasionally disappears from the list of options. happened exactly when I needed to buy one and left me with th physical ticket and the 2€ surcharge that comes with it. 1 star for the phone NFC support when you were able to buy a ticket
1 person found this review helpful
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Île-de-France Mobilités
September 3, 2026
Hello, sorry for the difficulties you encountered when purchasing your ticket. If an incompatible title is already on your pass, use it first or change the support. For more information on the coexistence of securities: https://www.iledefrance-mobilites.fr/cohabitation-titre-de-transport. The app will soon evolve to get around this problem. Maja
Joseph Tam
September 17, 2026
By using this app, it eliminates the need to have a Navigo card. You can load the tickets on the phone directly and tap to go in the train station or bus. However you are not able to buy metro and bus tickets together, same with the Navigo card. You can only load metro tickets or bus tickets at any one time. For the app however, you can buy either metro or bus tickets once you have used up all the preloaded tickets. For Navigo card, you need to go to physical counter to change the use of card.
1 person found this review helpful
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Île-de-France Mobilités
September 17, 2026
Hello Joseph, I am sorry for these difficulties. I invite you to write from the app, via the "My Account" menu then "Customer Service" for analysis and in order to provide you with an appropriate response. Have a nice day, Mina from the Île-de-France Mobilités team.
Shawn Smith
September 15, 2026
I thought I'd prove all the bad reviews wrong and make this work. All the time I spent setting this up was a waste of time. You have to download another app that makes this app work?!? And I did it, even though that's ridiculous but then the verification process wouldn't complete. Never got it working. Just buy a physical card.
1 person found this review helpful
Did you find this helpful?
Île-de-France Mobilités
September 15, 2026
Hello Shawn, I am sorry for this situation. I invite you to write to us from the app, via the menu "My Account" then "Customer Service". Feel free to describe the problem in detail: it will help us respond to you as best we can. Have a nice day, Mina – Team Île-de-France Mobilités

What’s new

NEW!
The Île-de-France Mobilités app keeps evolving!
You can now access new communication channels during your route search.
Thank you for using the app!