Joom. Shopping for every day

3.63M reviews
Content rating
Rated for 12+
100M+
Downloads
Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
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About this app

Joom is a popular marketplace where you'll find thousands of products to suit every taste, reliable shipping, and great deals. This marketplace is perfect for those who value convenient shopping and a wide selection of items.

We love shopping as much as you do, and we know the shopping process should be simple, intuitive, and enjoyable, with products offering low prices and a wide variety. That's why Joom was created with your convenience in mind, from selection to checkout.

WIDE SELECTION OF PRODUCTS FROM ALL OVER THE WORLD
On Joom, you'll find interesting and unique products from South Korea, China, Japan, Türkiye, and Thailand.
European finds from the UK, Germany, Italy, France, Spain, and other countries come with excellent value for money.
We offer products to suit every taste: clothing, footwear, Korean cosmetics, home goods, health products, family and children's products, creative products, sports, and leisure. Check out smartphones, smartwatches, various electronics, appliances, and even spare parts—Joom brings together the best deals from around the world. This isn't just a Chinese store—it also offers popular branded items.

PERSONAL PROMOTIONS AND SELECTIONS
- With us you can order inexpensive products as well as get personal discounts.
- Unique products for all tastes is another one of Joom’s strong suits.

WORLDWIDE DELIVERY
- Joom’s international delivery is always reliable. You can track your order status via the app.
- Even if you go to a different town or country, we’ll still be there for you!

24/7 CUSTOMER SUPPORT
- Reach out to our online support anytime. We speak your language!

ONLINE SHOPPING AND REFUNDS
— Pay by card or any preferred payment system: ApplePay, PayPal, GooglePay, Visa, Mastercard
— We guarantee a refund if your order isn’t delivered or if the product is defective or damaged.

REGULAR DISCOUNTS
— Visit Joom daily to make sure that you don’t miss out on our new selections, promotions or sales.
— Win discounts by participating in various games and activities.

REVIEWS FROM REAL CUSTOMERS
— Watch reviews and live streams from influencers.
— Read through up-to-date product reviews from our other users.

Got questions? We’ve got answers!
Here is how to reach us instantly:
• Right in the app: Head to your Profile, tap Help centre, and hit the chat icon to text us.
• On our website: Drop by joom.com/faq to easily report a delivery issue, find a missing order, or ask us anything else.

Joom — is an international mobile marketplace, registered in Latvia under the name of SIA JOOM. www.joom.com.

Paldies — that’s how we say “Thank you” in Latvia.
Worldwide shipping, affordable prices, special deals and customer reviews.
Updated on
Sep 19, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 7 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.51M reviews
La Pidd
September 12, 2026
Fraudulent app. Ordered 4 t-shirts, 3 came in the wrong colour and one had a terrible quality print on it. nothing official, all cheap (but expensively priced) knock offs. They said they would process refunds, but instead I see that there is an unauthorised pending payment on my credit card instead. Will be reporting to the FCA, and ECCN. They also share your data, without giving you the option to opt out from the start.
2 people found this review helpful
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Joom
September 13, 2026
Hello! If you have noticed an unauthorized transaction from Joom on your credit card, please report it directly to our support team and attach screenshots of these charges. We will investigate the matter on our end.
D. M.
September 11, 2026
Worst company ever! Their app does not work at all, shows "something went wrong" when you want to check your order. The website doesn't send a verification code so you can send them a message regarding your order. So no way to contact them at all. Had to. File a dispute with PayPal. Stay away! Edit: to the reply from the developer, your contact form DOES NOT WORK like I already said. It does not send the code to my email. Stay way from them
2 people found this review helpful
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Joom
September 12, 2026
Hello! We are sorry to hear about your experience. Please update the app to the latest version and try to check your order again. As for the verification code, you might have used your Google profile to sign in instead of email authorization, which is why the code is not arriving in your inbox. Please try to log in via Google.
Antonio Vieira
September 5, 2026
A couple of weeks back I ordered three T-shirts on this app. The delivery carrier came three times to deliver my parcel while I was at work. The carrier is very non flexible, and doesn't offer the option to pick the parcel up at a pick up store. I ordered these shirts early August, and I have to wait until November to be able to issue my refund?? I need my money back right now. Joom, get at me here, because your app is useless to solve this issue.
2 people found this review helpful
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Joom
September 6, 2026
Hello! We are sorry to hear that your package ended up being returned to the sender. We have just emailed you. Please check your inbox. In the future, you can contact us via: — The contact form on the website: joom.com/faq → “Support” → “Other question” or — In-app chat: “Profile” → “Support” → the message icon in the upper-right corner.