
Graciela āį”įįÆįįā Forcelledo
bad experience, we took a 2 day pass and for some attractions need to be redeem at the office, and doesn't say on the app, then you have 6 attractions obligatory to buy, but they know that some museums that you take, you won't be able to make it on time, is unfair that they give you 2 day pass counting hours at night when there is nothing to do at night. Last, some museum you have to download another pass, and they doesn't explain this on the app. You'll loose time downloading it.
Go City Ltd
August 4, 2026
Thank you for your feedback. We're sorry your experience didn't meet your expectations.
We provide attraction information and redemption instructions in the Go City app and on our website. To get the most from an All-Inclusive Pass, we recommend starting early and grouping nearby attractions together. Thank you for sharing your feedback.

Cheng Ji
it is misleading advertising for "Stockholm essential day pass". since I would like to visit most popular 3 places, Vasa museum, royal palace and Skansen. and I saw these three on the list in the page, so I bought it, and when I tried to use it, I was told by museum ticket assistant that I can only choose one of them. but Go city web page only shows these information on the detail page, not in the buying page. so I felt being cheated. Shame on such a disgusted scam.
Go City Ltd
September 21, 2026
Thank you for sharing your feedback. Weāre sorry for the confusion. The Essentials Pass allows you to pick 3 attractions from the included list. We understand the importance of clear information and would like to learn more about your experience. Please contact us at reviews@gocity.com, and our team will be happy to assist further.

Sandeep Moras
Terrible experience using go city/app, tried purchasing a 4 day san diego pass for 3, ended up being a 3 day pass, not sure how did that happen. found out on day 4 after reaching the attraction. Customer service is terrible, didn't help fix instead tried teaching me math on how I should have checked my email receipt. never using again. You are most likely not going to save any money but a lot of inconvenience and in my case I lost lot more money. Avoid the trouble and ruining your holiday.
We're sorry to hear that your experience didn't meet your expectations. We care deeply about our customers and always strive to provide the best possible experience, so we're disappointed to read your feedback.If you'd like us to investigate further, please contact us at reviews@gocity.com with your booking details