
WENG0407
1) when I arrive at the restaurant, the app doesn't recognize my location, even when I'm standing right in front. Have to restart the app, sometimes a few times, before "Arrived" appears. 2) when I pick up the order, you click on the order number, but "Confirm Pick-up" doesn't appear. Have to try many times. Sometimes have to restart the app a few times. 3) click on the "arrow" for directions, based on the address, Google map opens and it's always a wrong address, like 2 doors away.
58 people found this review helpful

Ionut Stroe
Overall I believe its OK but it has a huge glitch for me. After I take the order from the restaurant, the button to navigate to the customer doesnt work. It always tell me I am too far frombthe customer. Even if I am 200 feets away, I still get that message. So I need to manually copy-paster the adress in the satnav app. Once at the customer door, the apps button change to "Arrived". Quite frustrating when your hands are full.
44 people found this review helpful

Rachael Link
I've been a rider for 6 years. The app when I first began was easy to use and the pay rates were very good and competitive. Now there are WAY too many changes to the app that have seemingly coincided with pay cuts. They pay based on time rather than on mile making the money difficult to earn for amount of mileage you do. It makes their competitors who pay per mile more appealing. The changes made in the last year are pointless. The app is slow to update on busy areas. Needs to be automatic.
4 people found this review helpful