BetterHelp - Therapy

65.6K reviews
Content rating
Rated for 12+
1M+
Downloads
Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
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About this app

BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location.

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WHY BETTERHELP?
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• Insurance options now available
• Average copay of $23 per session for eligible members
• Over 35,000 licensed, accredited, and experienced therapists
• Match with a therapist based on your needs, preferences, and location
• Message your therapist anytime
• Schedule weekly live video or phone sessions
• Access educational group webinars
• Use BetterHelp with or without insurance

PROFESSIONAL SUPPORT, TAILORED TO YOU
Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online.

LICENSED AND TRAINED THERAPISTS
BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers.

All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice.

HOW MUCH DOES IT COST?
BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session.

Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason.
BetterHelp online therapy now offers insurance options
Updated on
Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

64.7K reviews
Nikki
September 23, 2024
This app worked great for the first day I had it. Now all I get is a notification that says "could not connect to server, please check connection" whenever I open it. inconveniently this started happening RIGHT before my scheduled appointment I already paid for. It's not my phone, every other app works fine. I've tried without wifi, disabling ad blocks, reinstalling it etc and nothing has worked. It's extremely frustrating and disappointing considering I just spent nearly $300 to use this app.
289 people found this review helpful
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BetterHelp - Therapy Made Easy
October 4, 2024
Thank you for sharing this with us. Can you please contact our Member Success Team at contact@betterhelp.com and let us know the issue you’ve encountered? We would be glad to help with this. Hope to hear from you soon!
Mike Casper
September 30, 2024
Seems decent. 3 of the therapists i tried in the past were constantly late to the session, and most of the time "had to leave early" so the hour session ended up being 30 or maybe 40 min. Book a session for Monday at 6 and log in at 5:55 to see it's no longer there and you have to rebook a new one now. So really what's the point? This was attempt 4 with this app, and yeah, first session is canceled without any warning or notification, nothing. So maybe rather than being late #4 just doesn'tshow.
155 people found this review helpful
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BetterHelp - Therapy Made Easy
October 4, 2024
Hello there, thank you for sharing this feedback. We are sad to know that your experience wasn't what you were looking for and would like to see how we can improve it! To discuss this further, can you please contact us at contact@betterhelp.com?
W D
April 14, 2025
They really work with you to make sessions affordable, and I love how easy it is to reach someone. Took off one star because my therapist has to call me back at least once every session - the phone system suddenly mutes her side and I cannot hear her until she hangs up and calls back. it's happened every call
87 people found this review helpful
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Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
Learn more

App support

About the developer
BetterHelp, Inc.
contact@betterhelp.com
3155 Olsen Dr San Jose, CA 95117-1684 United States
+1 888-688-2979

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